The Challenge:

As well as understanding the current setup of your application environments there are several requirements to be able to track changes to them over time. During projects there are many reasons to need to understand changes made during key stages of the work, including:

• Being able to identify all records created, updated or deleted so that changes can be accurately repeated
• Understanding the impact of change on an environment introduced by activities such as patching or upgrades
• Determining whether an issue has been caused by an unexpected change
• Determining whether changes during a test cycle have been made that have unknowingly introduced an issue

During ongoing system management security settings should be tracked to ensure changes do not result in unauthorised access. This requirement covers many areas, including:

• User, responsibility and role management
• Menu changes
• Profile option settings
• Request group and request set management

As part of a comprehensive audit and control process there are also key setups where you may wish to capture any change as it happens, including full details of what was changed, when and who made the change. The built-in solutions of the E-Business Suite and Cloud Applications for audit are cumbersome to manage and provide poor reporting options.